FAQ

Frequently Asked Questions

Can I take it for a long period of time?

Our products at HORANGEE GUNGANGWON F&b are food, not medicine, so they can be taken on a long-term basis. Since these are a natural food, not a medicine, they are about healthy living rather than curing an ailment. If you are looking to cure a particular aliment you cannot expect the same efficacy as a medicine, We can say with confidence that our products are an excellent choice for you.

FROM WHAT AGE CAN YOU START EATING?

Our products are natural, so most can be consumed from the time of Weaning, after about 12 months of age. Ginseng is an exception.

Any products containing Ginseng (red Ginseng) are recommended for children over 36 months of age. At first, we recommend sharing 1 pack, gradually, increasing the amount over time.

Be sure not to consume more than the recommended intake.

CAN PREGNANT AND LACTATING WOMEN EAT IT?

Pregnant women should only take our products according to the instructions of a specialist. There should be no need to restrict intake during lactation after childbirth.

CAN THE PATIENT EAT IT?

It is a general food, not a medicine. It is recommended as long as there are no severe symptoms or serious health conditions.

Choose a product according to your health condition or preference. But if you are being treated for a specific disease or if you are taking medication, we strongly recommend first consulting with your doctor.

* Patients with mild symptoms:  Intake is possible if they are not taking any medication, if there are no severe symptoms, if they are not in hospital or under regular medical treatment.

* In case of severe symptoms:   Decide on intake after consulting with your doctor. This is important for severe or high-risk groups receiving any concurrent treatments such as injections and drugs.

DOESN’T IT TASTE LIKE HERBAL MEDICINE?

It uses raw water that is also used as a herbal medicine, but it does not have an unbearable bitter and uncomfortable taste.

It is made so that everyone from children to adults of all ages can enjoy it with a rich taste and soft throat to suit the taste of modern people.

THE PRODUCT LOOKS DIFFERENT FROM LAST TIME

HORANGEE GUNGANGWON always strives to make products that everyone trusts.

Our process is designed to produce consistent quality products. The raw material content and manufacturing
process are always operated in the same manner. But because it is a product processed from raw materials it may be affected by climate and land conditions. The colour and taste may differ slightly, but the
effectiveness should remain unchanged.

In addition, we do strive to make improvements to our products. And we do our best to provide updated nutritional information about these improvements on our website.

Please note that some changes may occur. If you think there is a problem with the product quality, please email us with a picture and description of the product condition.

We will do our best to check and suggest an appropriate solution.

 

DO I HAVE TO HEAT IT UP AND EAT IT?

You can enjoy it cold or at room temperature depending on your preference.

When reheating, please use the pouch as it is in a double boiler. Or, when using a microwave oven, put the product in a separate container for reheating.

Aloes may be less effective when heated. Any products containing agarwood (agarwood, agarwood, agarwood pills) should be eaten warm or at room temperature.

WHEN IS IT BEST TO EAT BEFORE/AFTER MEALS?

In the case of general food, there is no specific drinking Method. It is best to set a convenient time to consume it steadily.

The individual packaging makes it portable and convenient, so you can take it anywhere, anytime.

If you have a sensitive stomach or weak digestive system, we recommend taking it after meals rather than on an empty stomach.

WHEN IS THE PRODUCT'S EXPIRATION DATE?

Check the use-by date (expiration date) displayed on the outer side of the product.

We ship products produced within 3 months on average.

How to read: Marked in order of year, month, day. (YYYY/MM/DD)

CAN I TAKE IT WITH OTHER HEALTH FUNCTIONALFOODS?

It is not good to overdose or abuse any nutrient or food. There are recommended daily amounts.

Take a close look at food labels to see if there are any overlapping nutrients, and consume the recommended daily intake. Always check and follow any precautions.

ANY OTHER PRECAUTIONS?

- Store in a cool place out of direct sunlight and refrigerate after opening, or consume as soon as possible.

- If reheating in the microwave do not use the pouch packaging. Remove from the pouch and use another container.

- Do not drink if the product has expanded or the contents have leaked, as it may have deteriorated.

 - If you have an idiosyncratic constitution or an allergy, be sure to check the raw materials (ingredients) to see if the product is suitable for you.  

- Sedimentation may occur, but this is a natural occurrence with raw materials such as fibre. Shake to mix the content, confident that the product is fine and healthy.